Adadyconfectionery is committed to providing excellent food and snacks products and services that consistently satisfy the requirements of our customers across the food manufacturing industry through our products and services.
POLICY OBJECTIVE
Adadyconfectionery is committed to the effective implementation and continual improvement of a Quality Management System (QMS) that meets the requirements of the ISO 9001:2015 standard, conveying exceptionally competent and committed workforce in all areas of our food product delivery, utilization of cutting-edge innovation and building strong business relations with our partners while meeting all legal and other applicable requirements to which the organization subscribes.
To this end, the Adadyconfectionery commits to:
- A constant pursuit of quality, value and reliability in the products the company provides to its customers;
- Ensuring that customers’ needs, and expectations are determined and fulfilled with the aim of achieving customer satisfaction;
- Responding appropriately and correctly to customer inquiries, requests, or complaints
- Ensuring that members of staff are fully trained to meet the requirements of the business and its customers;
- Conducting periodic management reviews to ensure the continuing suitability, adequacy, and effectiveness of our Quality Management System;
- Providing adequate resources to achieve the objectives of the QMS.
This policy sets the framework for the establishment and review of our quality objectives.
The Managing Director of Adadyconfectionery. has the overall responsibility for ensuring that the objectives of the Quality Management System are achieved, delegating responsibilities and authorities to each Department Head for effective implementation and promoting the commitment of all staff to addressing quality as part of their skill base, in accordance with the established procedures.